The City of Jacksonville needed to formulate a quick response to the pandemic; rapid mobilization of turnkey screening and testing solutions was essential and personal protective equipment (PPE) was limited.

Telescope Health, initiated a pandemic response plan featuring telemedicine COVID-19 screening, testing site creation and management, reporting metrics and follow-up Care Navigation for patients who tested positive.

• Our internal team activated over 100 physicians to handle 7,000+ virtual appointments during an 8 week period using our telemedicine platform. Additionally, we tested 3,800+ Northeast Florida residents within that 8 week period. This lead to procurement and management of two additional testing sites for the City of Jacksonville, averaging 1,200+ residents tested per month.