24/7 Physician Coverage to Support Your Healthcare Team

Telescope Health provides health care navigation services for nursing facilities and home health agencies. These services include 24/7 access to physicians to help with on-site testing, providing education and guidance on laboratory and imaging results, advising on choosing a specific outpatient specialist, and aiding in seeking immediate emergency department evaluation.

Telescope Health can remove barriers and reduce patient transfers and readmissions by placing a board-certified emergency physician at your fingertips.

Clinical Services

  • On-call telemedicine workflow creation
  • Coverage of requested medical concerns for all residents
  • Communication with nursing management and medical directors/ physicians regarding patent care
  • Care summary with exam findings and recommendations for each encounter
  • Communication with receiving ERs and hospitals for all transfers
  • ePrescribing
  • Dedicated care coordinator who will follow up with residents and staff to ensure continuity of care

Technical Services

IT support in coordination with your IT team

Hardware needed to ensure the best possible on-demand video physician-patient encounter, including tablets, stands, and power supply

Implementation and oversight of HIPAA compliant, real time video conferencing technology

Training of nursing staff to use the Telescope Health platform

Training of facility leadership to access the Telescope Health platform and patient charts

73% of Facilities are Being Penalized by CMS for their Readmission Rates Because: 

  • Nursing facility staff members are not trained to treat or manage many common medical problems
  • Medical directors or physicians are not available 24/7
  • Adult children of residents demand evaluation in real time by physician
  • Constant concern for litigation or missed comorbidity

Only 3% of Skilled Nursing Facilities are receiving value-based purchasing program bonuses.

*Mercer: National Health Survey

Here’s How Telescope Health Can Help

A medical situation occurs or clinical condition changes:

  • The nurse initiates an on demand video conference consultation using a tablet
  • Our emergency physician is able to see and evaluate the resident and talk face to face with both the resident and nursing staff
  • Telescope Health physicians are able to access the SNF EMR in real time
  • With the help of nursing staff, we can obtain vital signs and guide them through a thorough physical exam
  • Our physician can update and engage in shared decision making with family members or the resident’s POA