About Us

Our mission is to use innovative thinking, human connection, & technology to remove barriers to care & improve quality of life.

Our History

Telescope Health is a physician-led technology company focused on improving health care outcomes. Emergency physicians Drs. Rill and Thompson founded Telescope Health after seeing countless emergency department patients without timely access to a primary care physician or Care Navigation services. We serve public, private and nonprofit organizations as well as individuals seeking on-demand, comprehensive care and actionable data insights. 

Our Core Values

innovation

Innovation

Meaningful change requires looking at problems differently.

integrity

Integrity

We will approach others with honesty and trustworthiness, no matter how difficult.

compassion

Compassion

All people deserve to be loved and treated with kindness, regardless of their race, gender, religion, sexuality, religion, or status.

dedication

Dedication

We will overcome obstacles and never stop working towards our mission of helping others.

partnership

Partnership

The best solutions require collaboration, respect, and teamwork. We apply this principle internally and with other organizations.

optimism-svg

Optimism

We believe in the power of positivity and how it effects our life, health, and success.

Meet our leadership team.

Dr. Matthew Thompson, MD

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Dr. Matthew Thompson, MD

Dr. Thompson is a board-certified emergency physician, licensed in all 50 states. His deep interest in technology led him to complete an ultrasound fellowship after his time as Chief Resident at the University of Arizona. In Jacksonville, Thompson implemented a multi-departmental ultrasound billing and cloud-based workflow for a major emergency physician staffing group. His passion for pairing technology with medicine pushed him into the emerging field of telehealth, where he co-founded Telescope Health to provide patients with a platform to virtually navigate and seamlessly connect to a variety of healthcare needs. Additionally, Dr. Thompson serves as a member of the University of North Florida Health Administration Advisory Board. He is the Jacksonville Business Journal’s 40 under 40 recipient and Tech Leader of the Year award winner.

Deborah Francis

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Deborah Francis

Deborah oversees growth strategy, market expansion, and strategic partnerships at Telescope Health to support the organization’s mission of expanding access to high-quality, patient-centered care. She brings extensive experience across digital health and wellness, having held senior leadership roles at Supportiv, Talkspace, and WeightWatchers, where she helped scale technology-enabled services, build high-impact partnerships, and drive sustainable growth. Deborah is known for translating strategic vision into operational execution and for advancing innovative care models across complex healthcare ecosystems.

Trey Blanchard

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Trey Blanchard

Trey is responsible for advancing and innovating new value-based solutions, outcomes, and engagements. He works with provider groups, health delivery organizations, payors, and other value-based organizations to improve quality and care continuity with patient populations. Most recently he served as the executive director of First Coast Health Alliance, a value-based organization partnered with Flagler Health+ and 200 independent providers. He was recently honored as a Jacksonville Business Journal’s 40 under 40 recipient.

Erin Harris

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Erin Harris

Erin oversees all Marketing for Telescope Health as well as devleoping strong relationships with all clients by bridging the gap between sales and support. She has vast experience in client engagement from past positions at the PGA TOUR and Golf Channel, working with clients such as FedEx, Charles Schwab and Mastercard.

Paul Sapia

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Paul Sapia

Paul will lead Telescope Health’s population health initiatives, focusing on identifying social determinants of health within diverse populations. He is responsible for building collaborative partnerships and assisting with value-based clinical programs, partnering with our current clients and community-based organizations to expand Telescope Health’s capacity to serve the growing number of populations in need.

Before joining Telescope Health, Paul served as Humana’s Population Health Strategy Principal for Florida. This role was the latest in a diverse tenure with the company spanning nearly a decade. Paul also held leadership positions at Automated Healthcare Solutions and Heartland Rehabilitation Services during a career that spanned over 20 years. He earned his bachelor’s degree from the University of Florida and his Master in Health Administration from the University of North Florida. Currently, he serves as Vice Chair on the Brooks College of Health’s Dean’s Council and Vice President of the Board of Trustees for the National Kidney Foundation of Florida.

Jonathan Crist

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Jonathan Crist

jcrist@telescopehealth.com

Ashley Mamas

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Ashley Mamas

Ashley is responsible for overseeing all the business operations and administrative aspects for Telescope Health. She has over 20 years of healthcare business leadership experience in developing, implementing, and leading effective processes of all aspects of the revenue cycle environment.

Dr. Matthew Rill, MD

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Dr. Matthew Rill, MD

A graduate of the University of Florida- Jacksonville residency program, Dr. Rill currently serves as Emergency Resources Group’s Chief Executive Officer, overseeing 400+ Emergency Department physicians in Florida and Georgia. He is the Chief of Staff for Baptist Medical Center Jacksonville and Chair of Emergency Medicine for Baptist Health. These roles gave him a deep understanding of a patient’s journey, leading him to co-found Telescope Health as a means to allow those in the community access to affordable healthcare.

Read one of our Customer's Stories.

Situation

Baptist Health, headquartered in Jacksonville, FL, wanted to engage patients to utilize telehealth in the comfort of their homes.

Solution

Telescope Health created a telehealth platform that is accessible by desktop or as an app for Baptist Health to serve patients in Florida and Georgia. This gave the community 24/7 ability to see the same trusted, board-certified physicians you see in a Baptist Emergency Room while utilizing our Care Navigation team to engage in primary and specialist referrals to keep the patient in the Baptist family of providers.

Results
  • Over 20% of visits results in a new primary care follow-up for unassigned patients