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73% of facilities are being penalized by CMS for their readmission rates because:

  • Nursing facilities staff members are not trained to treat or manage many common medical problems
  • Medical directors or physicians are not available 24/7
  • Adult children of residents demand evaluation in real time by physician
  • Constant concern for litigation or missed comorbidity

Care Navigation is key.

Our Care Navigation team is here for your team and patients, day and night.

Send a care summary to leadership following all encounters
Follow up with providers, residents, family, and staff to ensure continuity of care
Assist staff with program questions 24/7
Communicate with receiving ERs and hospitals for all transfers

Clinical Services

  • 24/7 Emergency Physician coverage
  • Collaboration with Medical Directors and NHA/Nursing leadership
  • Care summary for every encounter
  • Communication with receiving ERs and hospitals for all transfers
  • 3-way video conferencing to engage patient's family
  • Dedicated Care Navigation team

Technical Services

  • IT support in coordination with your IT team
  • Implementation and oversight of HIPPAA compliant, real time video conferencing technology
  • Staff workflow training
  • Training of facility leadership to access the Telescope Health platform and patient charts

To learn how we can help your facility care for residents, reach out for more information.