Baptist Health, headquartered in Jacksonville, FL, wanted to engage patients to utilize telehealth in the comfort of their homes.

Telescope Health created a telehealth platform that is accessible by desktop or as an app for Baptist Health to serve patients in Florida and Georgia. This gave the community 24/7 ability to see the same trusted, board-certified physicians you see in a Baptist Emergency Room while utilizing our Care Navigation team to engage in primary and specialist referrals to keep the patient in the Baptist family of providers.

• Over 20% of visits results in a new primary care follow-up for unassigned patients