River Garden Senior Services, a not-for-profit, mission-driven agency sponsored by the Jacksonville Jewish community, needed a solution for after hours physician coverage and to reduce re-admission rates at their nursing facility.

Telescope Health utilized their virtual software for River Garden skilled nursing staff to easily access a local Emergency Physician to assess and treat residents. This 24/7, on-demand physician coverage provided staff with a dynamic and collaborative patient care plan and reduced unnecessary transfers to the ED.

Within the First Month

• ED transfers were reduced by 80%
• 60% of residents visits were seen on a weekend
• Average time spent with the physician is 25 minutes