73% of facilities are being penalized by CMS for their readmission rates because:
- Nursing facilities staff members are not trained to treat or manage many common medical problems
- Medical directors or physicians are not available 24/7
- Adult children of residents demand evaluation in real time by physician
- Constant concern for litigation or missed comorbidity
Care Navigation is key.
Our Care Navigation team is here for your team and patients, day and night.
Send a care summary to leadership following all encounters
Follow up with providers, residents, family, and staff to ensure continuity of care
Assist staff with program questions 24/7
Communicate with receiving ERs and hospitals for all transfers
Clinical Services
- 24/7 Emergency Physician coverage
- Collaboration with Medical Directors and NHA/Nursing leadership
- Care summary for every encounter
- Communication with receiving ERs and hospitals for all transfers
- 3-way video conferencing to engage patient's family
- Dedicated Care Navigation team
Technical Services
- IT support in coordination with your IT team
- Implementation and oversight of HIPPAA compliant, real time video conferencing technology
- Staff workflow training
- Training of facility leadership to access the Telescope Health platform and patient charts
To learn how we can help your facility care for residents, reach out for more information.
